Official terms governing showroom sales, custom teak furniture manufacturing, order placements, warranties, and transport policies for MM HomeTown Angul.
All ready-stock showroom items purchased at MM HomeTown Angul are inspected prior to dispatch. For custom furniture orders (including custom bed dimensions, hand-carved mandirs, and bespoke wood polish selection), a minimum advance deposit of 30% is required upon booking confirmation. Crafting timelines range from 14 to 28 business days depending on relief carving complexity.
MM HomeTown uses 100% natural seasoned solid teak and hardwood. As natural wood possesses unique grain variations, knots, and tonal shifts, minor natural grain differences between showroom samples and delivered custom pieces are an authentic mark of genuine solid timber and are not considered manufacturing defects.
All solid teak furniture pieces crafted by MM HomeTown undergo high-pressure chemical anti-termite seasoning. We provide a written lifetime warranty against borer infestation under normal domestic use conditions. Warranty does not cover damage resulting from direct water immersion or outdoor weathering exposure unless specifically built as outdoor furniture.
We provide direct transport and professional installation within Angul, Dhenkanal, Sambalpur, Cuttack, and Bhubaneswar districts. Customers are required to inspect delivered furniture items at the time of installation and sign the delivery receipt.
Ready showroom items may be exchanged within 7 days of delivery provided the item remains in undamaged original condition. Custom bespoke wood orders cannot be cancelled once timber cutting or hand carving has commenced.
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